WiMi Hologram Cloud Inc.
wimi.com.cn ↗In their words
“Customer retention rate, which is defined as the percentage of customers who have purchased more than once during a specific period in our AR advertising business was 19.6% and 30.6% in 2017 and 2018, respectively”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
Retention rate (AR advertising business): 30.6% (2018) — “customer retention rate, which is defined as the percentage of customers who have purchased more than once during a specific period in our AR advertising business was 19.6% and 30.6% in 2017 and 2018, respectively”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.