Wharf Holdings Ltd
In their words
“With a retention rate of 78% for office tenancies that expired in 2003 and new lettings totalling about 480,000 gross square feet, there was a net increase in leased office space of more than 200,000 gross square feet during 2003.”
“The subscriber "churn rate," which is a ratio, expressed as a fraction, of the number of Pay TV subscriber disconnections each month over the total number of Pay TV subscribers at the beginning of that month, fell to 1.3% per month in 2003, compared to 1.6% per month in 2002.”
“With a retention rate of in excess of 70% for office tenancies that expired in 2002 and new rental commitments totaling about 400,000 gross square feet, there was a net takeup of 200,000 gross square feet during 2002.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Retention rate (office tenancies): 78% (FY2003) — “With a retention rate of 78% for office tenancies that expired in 2003 and new lettings totalling about 480,000 gross square feet, there was a net increase in leased office space of more than 200,000 gross square feet during 2003.”
Churn (Pay-TV subscribers): 1.3% (FY2003) — “The subscriber "churn rate," which is a ratio, expressed as a fraction, of the number of Pay TV subscriber disconnections each month over the total number of Pay TV subscribers at the beginning of that month, fell to 1.3% per month in 2003, compared to 1.6% per month in 2002.”
Retention rate (office tenancies): 70% (FY2002) — “With a retention rate of in excess of 70% for office tenancies that expired in 2002 and new rental commitments totaling about 400,000 gross square feet, there was a net takeup of 200,000 gross square feet during 2002.”
Churn (Pay-TV subscribers): 1.6% (FY2002) — “Anti-piracy measures, including migration to digital broadcasting, helped to control subscriber churn at an average of 1.6% per month in 2002, compared to 1.8% per month in the previous year.”
Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.