WN
Westpac New Zealand
westpac.co.nz ↗14
Latest disclosed NPS
14 Nov 2021
1
NPS entries
1 with a number
2021
Years covered
1 entries in all
In their words
“Westpac NZ disclosed the lowest net promoter score of major banks at 14 in investor materials.”
NPS disclosures (1)
14 Nov 2021
NPS14
Westpac NZ disclosed the lowest net promoter score of major banks at 14 in investor materials.
— reported by nzherald.co.nz · 14 Nov 2021 · NI-5CF8714
nzherald.co.nz ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.