Welltower Inc.
welltower.com ↗In their words
“Our retention rate remains consistent at 94.2%”
“Our retention rate remains strong at 93%”
“Our retention rate once again exceeded 90%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (10)
Retention rate (outpatient medical): 94.2% (Q2 2025) — “our retention rate remains consistent at 94.2%”
Retention rate (Outpatient Medical): 93% (Q2 2024) — “our retention rate remains strong at 93%”
Retention rate (Outpatient Medical): 90% (Q1 2024) — “our retention rate once again exceeded 90%”
Retention rate (Outpatient Medical): 93% (Q4 2022) — “retention remains extremely strong across the portfolio at 93% for the second straight quarter”
Retention rate (Outpatient Medical): 93% (Q3 2022) — “We continue to see strong retention levels at 93% in the quarter”
Retention rate (Outpatient Medical): 92.7% (Q3 2022) — “Our retention rate for the quarter is a remarkable 92.7%”
Retention rate (Outpatient Medical): 89% (Q2 2022) — “We continue to see strong retention rates over 89% in the quarter”
Retention rate (Outpatient Medical): 92% (Q1 2022) — “We continue to see strong retention rates in the first quarter of 92%”
Retention rate (Outpatient Medical): 86% (Q4 2021) — “We continue to see strong retention rates at 86% in the fourth quarter”
Retention rate (Outpatient Medical): 90% (Q3 2021) — “We continue to see record retention rates with the third quarter exceeding 90%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.
