NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Real estate & homebuilding  /  Welltower Inc.

Welltower Inc.

Real estate & homebuildingHealthcare REITWELLFortune 500 #376
welltower.com ↗
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
94.2%
Retention
29 Jul 2025
2021–25
Years covered
10 entries in all

In their words

“Our retention rate remains consistent at 94.2%”
— John Burkart, Chief Operating Officer, Welltower Inc. · Earnings call, Q2 2025 · 29 Jul 2025
“Our retention rate remains strong at 93%”
— John Burkart, Chief Operating Officer, Welltower Inc. · Earnings call, Q2 2024 · 30 Jul 2024
“Our retention rate once again exceeded 90%”
— John Burkart, Chief Operating Officer, Welltower Inc. · Earnings call, Q1 2024 · 30 Apr 2024

NPS disclosures (0)

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Retention disclosures (10)

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29 Jul 2025
Retention94.2%

Retention rate (outpatient medical): 94.2% (Q2 2025) — “our retention rate remains consistent at 94.2%”

— John Burkart, Chief Operating Officer, Welltower Inc. · Earnings call, Q2 2025 · 29 Jul 2025
Earnings call, Q2 2025 ↗
30 Jul 2024
Retention93%

Retention rate (Outpatient Medical): 93% (Q2 2024) — “our retention rate remains strong at 93%”

— John Burkart, Chief Operating Officer, Welltower Inc. · Earnings call, Q2 2024 · 30 Jul 2024
Earnings call, Q2 2024 ↗
30 Apr 2024
Retention90%

Retention rate (Outpatient Medical): 90% (Q1 2024) — “our retention rate once again exceeded 90%”

— John Burkart, Chief Operating Officer, Welltower Inc. · Earnings call, Q1 2024 · 30 Apr 2024
Earnings call, Q1 2024 ↗
16 Feb 2023
Retention93%

Retention rate (Outpatient Medical): 93% (Q4 2022) — “retention remains extremely strong across the portfolio at 93% for the second straight quarter”

— John Burkart, COO, Welltower Inc. · Earnings call, Q4 2022 · 16 Feb 2023
Earnings call, Q4 2022 ↗
8 Nov 2022
Retention93%

Retention rate (Outpatient Medical): 93% (Q3 2022) — “We continue to see strong retention levels at 93% in the quarter”

— John Burkart, COO, Welltower Inc. · Earnings call, Q3 2022 · 8 Nov 2022
Earnings call, Q3 2022 ↗
8 Nov 2022
Retention92.7%

Retention rate (Outpatient Medical): 92.7% (Q3 2022) — “Our retention rate for the quarter is a remarkable 92.7%”

— Shankh Mitra, CEO, Welltower Inc. · Earnings call, Q3 2022 · 8 Nov 2022
Earnings call, Q3 2022 ↗
10 Aug 2022
Retention89%

Retention rate (Outpatient Medical): 89% (Q2 2022) — “We continue to see strong retention rates over 89% in the quarter”

— John Burkart, COO, Welltower Inc. · Earnings call, Q2 2022 · 10 Aug 2022
Earnings call, Q2 2022 ↗
11 May 2022
Retention92%

Retention rate (Outpatient Medical): 92% (Q1 2022) — “We continue to see strong retention rates in the first quarter of 92%”

— John Burkart, COO, Welltower Inc. · Earnings call, Q1 2022 · 11 May 2022
Earnings call, Q1 2022 ↗
16 Feb 2022
Retention86%

Retention rate (Outpatient Medical): 86% (Q4 2021) — “We continue to see strong retention rates at 86% in the fourth quarter”

— John Burkart, COO, Welltower Inc. · Earnings call, Q4 2021 · 16 Feb 2022
Earnings call, Q4 2021 ↗
5 Nov 2021
Retention90%

Retention rate (Outpatient Medical): 90% (Q3 2021) — “We continue to see record retention rates with the third quarter exceeding 90%”

— John Burkart, COO, Welltower Inc. · Earnings call, Q3 2021 · 5 Nov 2021
Earnings call, Q3 2021 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.