Wella Co
wella.com ↗In their words
“97% revenue retention rate of salons serviced by our DSO and 88 NPS in fiscal 2026”
“98% revenue retention rate of salons serviced by our DSO and 88 NPS in fiscal 2026”
“Revenue churn rate remained low at approximately 3% in fiscal 2026”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Net revenue retention (salons serviced by DSO): 97% (FY2026) — “97% revenue retention rate of salons serviced by our DSO and 88 NPS in fiscal 2026”
Net revenue retention (salons serviced by DSO): 98% (FY2026) — “98% revenue retention rate of salons serviced by our DSO and 88 NPS in fiscal 2026”
Churn (salons serviced by DSO): 3% (FY2026) — “revenue churn rate remained low at approximately 3% in fiscal 2026”
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.