Webscale
webscale.com ↗In their words
“Webscale has maintained an NPS consistently above 90 over the past 4 years under its VP Customer Success leadership.”
“E-commerce cloud company Webscale won a 2018 Stevie Award and achieved a best-in-class Net Promoter Score of 71, nearly three times the B2B industry average.”
“Webscale announced an industry-leading Net Promoter Score of 71.”
Disclosed NPS over time
Every Net Promoter Score Webscale has published, by date.
NPS disclosures (3)
Webscale has maintained an NPS consistently above 90 over the past 4 years under its VP Customer Success leadership.
E-commerce cloud company Webscale won a 2018 Stevie Award and achieved a best-in-class Net Promoter Score of 71, nearly three times the B2B industry average.
Webscale announced an industry-leading Net Promoter Score of 71.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.