NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  CHW Acquisition Corp

CHW Acquisition Corp

Business servicesPet Services Marketplace
wagwalking.com ↗
50
Latest disclosed NPS
10 Nov 2022
19
NPS entries
15 with a number
2022
Years covered
19 entries in all

In their words

“We have industry-leading Net Promoter Scores for Pet Caregivers, which average between 45 to 55 as of the third quarter of 2021. Being a Pet Caregiver allows dog lovers to spend time with dogs and other animals, enabling them to lead a healthy lifestyle…”
— CHW Acquisition Corp · SEC 10-Q quarterly report · filed 10 Nov 2022
“This is also represented by our Net Promoter Score, provided by an external experience management platform, which averages between 45 to 55 for Pet Caregivers and 65 to 70 for Pet Parents as of the second quarter of 2022. ●”
— CHW Acquisition Corp · SEC S-1 IPO prospectus · filed 14 Sep 2022
“We have industry-leading Net Promoter Scores for Pet Caregivers, which average between 45 to 55 as of the third quarter of 2021. Being a Pet Caregiver allows dog lovers to spend time with dogs and other animals, enabling them to lead a healthy lifestyle…”
— CHW Acquisition Corp · SEC 8-K filing · filed 15 Aug 2022

Disclosed NPS over time

Every Net Promoter Score CHW Acquisition Corp has published, by date.

4050607080686867676770707068687068506850

NPS disclosures (19)

Search the database →

10 Nov 2022
NPS50

We have industry-leading Net Promoter Scores for Pet Caregivers, which average between 45 to 55 as of the third quarter of 2021. Being a Pet Caregiver allows dog lovers to spend time with dogs and other animals, enabling them to lead a healthy lifestyle…

— CHW Acquisition Corp · SEC 10-Q quarterly report · filed 10 Nov 2022
SEC 10-Q quarterly report ↗
31 Oct 2022
NPSProgram

4 TABLE OF CONTENTS “Net Promoter Score” or “NPS” is a numerical score that is the percentage of promoters minus the percentage of detractors.

— CHW Acquisition Corp · SEC S-1 IPO prospectus · filed 31 Oct 2022
SEC S-1 IPO prospectus ↗
17 Oct 2022
NPSProgram

4 TABLE OF CONTENTS “Net Promoter Score” or “NPS” is a numerical score that is the percentage of promoters minus the percentage of detractors.

— CHW Acquisition Corp · SEC S-1 IPO prospectus · filed 17 Oct 2022
SEC S-1 IPO prospectus ↗
14 Sep 2022
NPS68

This is also represented by our Net Promoter Score, provided by an external experience management platform, which averages between 45 to 55 for Pet Caregivers and 65 to 70 for Pet Parents as of the second quarter of 2022. ●

— CHW Acquisition Corp · SEC S-1 IPO prospectus · filed 14 Sep 2022
SEC S-1 IPO prospectus ↗
15 Aug 2022
NPS50

We have industry-leading Net Promoter Scores for Pet Caregivers, which average between 45 to 55 as of the third quarter of 2021. Being a Pet Caregiver allows dog lovers to spend time with dogs and other animals, enabling them to lead a healthy lifestyle…

— CHW Acquisition Corp · SEC 8-K filing · filed 15 Aug 2022
SEC 8-K filing ↗
7 Jul 2022
NPS68

…“Net Promoter Score” or “NPS” is a numerical score that is the percentage of promoters minus the percentage of detractors. Promoters are users that give a score of 9 or 10, and detractors are users that give a score of 6 or below. ​ •

— CHW Acquisition Corp · SEC S-4/A · filed 7 Jul 2022
SEC S-4/A ↗
1 Jul 2022
NPS70

This is also represented by our Net Promoter Score, provided by an external experience management platform, which averages between 45 to 55 for Pet Caregivers and 65 to 70 for Pet Parents as of the third quarter of 2021. ​ •

— CHW Acquisition Corp · SEC S-4/A · filed 1 Jul 2022
SEC S-4/A ↗
23 Jun 2022
NPS68

…“Net Promoter Score” or “NPS” is a numerical score that is the percentage of promoters minus the percentage of detractors. Promoters are users that give a score of 9 or 10, and detractors are users that give a score of 6 or below. ​ •

— CHW Acquisition Corp · SEC S-4/A · filed 23 Jun 2022
SEC S-4/A ↗
7 Jun 2022
NPS68

…“Net Promoter Score” or “NPS” is a numerical score that is the percentage of promoters minus the percentage of detractors. Promoters are users that give a score of 9 or 10, and detractors are users that give a score of 6 or below. ​ •

— CHW Acquisition Corp · SEC S-4/A · filed 7 Jun 2022
SEC S-4/A ↗
23 May 2022
NPS70

So we have around 70 NPS on the pet parent side, we also have a really healthy NPS on the supply side of our business that the pet caregivers run 45 or 50 so both sides of the marketplace really enjoying the experience.

— CHW Acquisition Corp · SEC 8-K filing · filed 23 May 2022
SEC 8-K filing ↗
10 May 2022
NPS70

This is also represented by our Net Promoter Score, provided by an external experience management platform, which averages between 45 to 55 for Pet Caregivers and 65 to 70 for Pet Parents as of the third quarter of 2021. ●

— CHW Acquisition Corp · SEC S-4/A · filed 10 May 2022
SEC S-4/A ↗
3 May 2022
NPS70

So starting from NPS, we have around 70 MPs from a pet parent side and around 50 MPs on the pet caregiver side. These were both gathered during the pandemic.

— CHW Acquisition Corp · SEC 8-K filing · filed 3 May 2022
SEC 8-K filing ↗
27 Apr 2022
NPS67

Leading NPS for Pet Parents and Pet Caregivers 67 NPS Pet Parent 45 NPS Pet Caregiver Pet Parents Choose Wag! Wag! brand and reach leads the industry 70% Organic Acquisition Wag!

— CHW Acquisition Corp · SEC 8-K filing · filed 27 Apr 2022
SEC 8-K filing ↗
4 Apr 2022
NPS67

Leading NPS for Pet Parents and Pet Caregivers 67 NPS Pet Parent 45 NPS Pet Caregiver Pet Parents Choose Wag! Wag! brand and reach leads the industry 70% Organic Acquisition Wag!

— CHW Acquisition Corp · SEC 8-K filing · filed 4 Apr 2022
SEC 8-K filing ↗
16 Mar 2022
NPS67

So on the net promoter score side, or on 67 NPS on the pet parent side, run 45 NPS on the pet caregiver side. So both the supply and the demand side of the marketplace are having a great experience.

— CHW Acquisition Corp · SEC 8-K filing · filed 16 Mar 2022
SEC 8-K filing ↗
10 Mar 2022
NPS68

…“Net Promoter Score” or “NPS” is a numerical score that is the percentage of promoters minus the percentage of detractors. Promoters are users that give a score of 9 or 10, and detractors are users that give a score of 6 or below. ●

— CHW Acquisition Corp · SEC S-4 merger filing · filed 10 Mar 2022
SEC S-4 merger filing ↗
3 Feb 2022
NPS67

Leading NPS for Pet Parents and Pet Caregivers 67 NPS Pet Parent 45 NPS Pet Caregiver Pet Parents Choose Wag! Wag! brand and reach leads the industry 70% Organic Acquisition Wag!

— CHW Acquisition Corp · SEC 8-K filing · filed 3 Feb 2022
SEC 8-K filing ↗
3 Feb 2022
NPS70

Our Net Promoter Score averages between 45 to 55 for caregivers and 65 to 70 for pet parents. ViaVid has made considerable efforts to provide an accurate transcription.

— CHW Acquisition Corp · SEC 8-K filing · filed 3 Feb 2022
SEC 8-K filing ↗
3 Feb 2022
NPS68

With a 90% rebooking rate and a Net Promoter Score SM (NPS) 1 between 65 and 70 for pet parents and 45 to 55 for pet caregivers, Wag! has created a compelling and trusted consumer brand.

— CHW Acquisition Corp · SEC 8-K filing · filed 3 Feb 2022
SEC 8-K filing ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.