Volotea
volotea.com ↗In their words
“Volotea achieved a net promoter score of 39.2 in 2024, with Megavolotea loyalty programme members reporting an NPS of 50.5.”
“Volotea achieved NPS of 39.2 in 2024, marking a 23.3% increase from the previous year.”
“Volotea achieved record Net Promoter Score of 40 points by end of May 2024, recognized as Europe's Best Low-Cost Airline by Skytrax.”
Disclosed NPS over time
Every Net Promoter Score Volotea has published, by date.
NPS disclosures (5)
Volotea achieved a net promoter score of 39.2 in 2024, with Megavolotea loyalty programme members reporting an NPS of 50.5.
Volotea achieved the highest customer satisfaction rating among European carriers in 2024, recording an NPS.
Volotea achieved NPS of 39.2 in 2024, marking a 23.3% increase from the previous year.
Volotea achieved record Net Promoter Score of 40 points by end of May 2024, recognized as Europe's Best Low-Cost Airline by Skytrax.
VOLOTEA achieved a net promoter score of 39.1, up 20 points versus prior period, alongside 88.8% customer recommendation levels.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.