VisitPay
In their words
“VisitPay's patient-first strategy delivers Net Promoter Scores of 50 and significant payment rate improvements.”
“VisitPay clients report typical bill pay experience Net Promoter Score of 50, three times the healthcare industry average.”
“VisitPay, an R1 Company platform, highlights Net Promoter Score as a measure of patient loyalty.”
Disclosed NPS over time
Every Net Promoter Score VisitPay has published, by date.
NPS disclosures (5)
VisitPay, an R1 Company platform, highlights Net Promoter Score as a measure of patient loyalty.
Mount Nittany Health selected VisitPay as its patient payment solution after evaluating Net Promoter Scores, ROI, and flexibility across multiple vendors.
VisitPay clients typically report Net Promoter Scores that at least double the healthcare industry average and achieve 50% payment rate improvements.
VisitPay's patient-first strategy delivers Net Promoter Scores of 50 and significant payment rate improvements.
VisitPay clients report typical bill pay experience Net Promoter Score of 50, three times the healthcare industry average.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.