Verticals / Travel, hospitality & leisure / Virgin Atlantic
Virgin Atlantic
virgin-atlantic.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2023
Years covered
1 entries in all
In their words
“Virgin Atlantic selected Amperity customer data platform to fuel customer acquisition and retention as part of its AI transformation journey.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
11 Sep 2023
Retention
Virgin Atlantic selected Amperity customer data platform to fuel customer acquisition and retention as part of its AI transformation journey.
— reported by channellife.com.au · 11 Sep 2023 · NI-6409731
channellife.com.au ↗Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.