VIQ Solutions Inc.
viqsolutions.com ↗In their words
“Net Promoter Score Measure Definition: The Net Promoter Score (“NPS”) measures the loyalty of clients to a company. NPS scores are measured with a survey and reported with a number from the range -100 to +100, a higher score is desirable.”
“Company’s proprietary aiAssist™ multi-tenant automated workflow and analysis platform. · In Q4 2022, the Company’s Net Promoter Score reached a high of 92, on a scale of -100 to +100, which represents high customer loyalty and satisfaction levels. ·…”
“Net Promoter Score Measure Definition: The Net Promoter Score (“NPS”) measures the loyalty of clients to a company. NPS scores are measured with a survey and reported with a number from the range -100 to +100, a higher score is desirable.”
Disclosed NPS over time
Every Net Promoter Score VIQ Solutions Inc. has published, by date.
NPS disclosures (8)
(unaudited) Q3 2023 Q2 2023 Q3 2022 Net Promoter Score 91 84 86 The NPS shows a high probability that customers are secure and likely to recommend VIQ.
(unaudited) Q2 2023 Q1 2023 Q2 2022 Net Promoter Score 84 85 86 The NPS shows a high probability that customers are secure and likely to recommend VIQ.
Net Promoter Score Measure Definition: The Net Promoter Score (“NPS”) measures the loyalty of clients to a company. NPS scores are measured with a survey and reported with a number from the range -100 to +100, a higher score is desirable.
…Company’s proprietary aiAssist™ multi-tenant automated workflow and analysis platform. · In Q4 2022, the Company’s Net Promoter Score reached a high of 92, on a scale of -100 to +100, which represents high customer loyalty and satisfaction levels. ·…
Net Promoter Score Measure Definition: The Net Promoter Score (“NPS”) measures the loyalty of clients to a company. NPS scores are measured with a survey and reported with a number from the range -100 to +100, a higher score is desirable.
…price and highlights the improvement in our operational advancements related to the migration to technologies. · The Net Promoter Score (NPS) 2 , which gauges customer loyalty, satisfaction, and enthusiasm, was an 86, and the creators of NPS, Bain &…
• The Net Promoter Score (NPS) 2 , which gauges customer loyalty, satisfaction, and enthusiasm, was an 86, which Creators of NPS, Bain & Company, suggests that a score above 80 is world class.
Despite these challenges, client attrition was almost nil, and the Net Promoter Score was high. COVID cycles have made establishing the operational baselines used to track key metrics and forecasts that help to anticipate course corrections challenging.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.