Vietcombank
vietcombank.com.vn ↗In their words
“Vietcombank scored 86.8 points, topping Decision Lab's 2026 bank customer satisfaction ranking.”
“Vietcombank takes top spot in Vietnam's 2026 Bank Satisfaction Rankings with a net satisfaction score of 86.8.”
“Vietcombank reduced pre-routing connection times, driving up Net Promoter Scores and winning Vietnam Customer Experience of the Year.”
NPS disclosures (3)
Vietcombank reduced pre-routing connection times, driving up Net Promoter Scores and winning Vietnam Customer Experience of the Year.
Vietcombank scored 86.8 points, topping Decision Lab's 2026 bank customer satisfaction ranking.
Vietcombank takes top spot in Vietnam's 2026 Bank Satisfaction Rankings with a net satisfaction score of 86.8.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.