Vida Bank
In their words
“Vida Bank's mortgage customer net promoter score rose to +49, while broker NPS reached +29 in its first year.”
“Vida Bank reported strong growth with mortgage customer Net Promoter Score rising in its first full year as a bank.”
NPS disclosures (2)
Vida Bank's mortgage customer net promoter score rose to +49, while broker NPS reached +29 in its first year.
Vida Bank reported strong growth with mortgage customer Net Promoter Score rising in its first full year as a bank.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.