Vestis
vestiscorp.com ↗In their words
“Business retention as measured in revenue dollars was 91.9% at the end of Q3”
“On a rolling 12-month basis, our customer retention was 92.4% at the end of Q2”
“In the first quarter our customer retention rate was 92.9%, up 30 basis points year-over-year”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (8)
Gross revenue retention: 91.9% (Q3 2025) — “business retention as measured in revenue dollars was 91.9% at the end of Q3”
Vestis Corporation reported increased customer retention and revenue from existing customers in a May 7, 2025 financial announcement.
Vestis Corporation's stock fell 37.54% after withdrawn guidance; plaintiffs alleged hidden poor customer retention risks.
Retention rate: 92.4% (rolling 12-month basis, end of Q2 2025) — “On a rolling 12-month basis, our customer retention was 92.4% at the end of Q2”
Retention rate: 92.9% (Q1 2025) — “In the first quarter our customer retention rate was 92.9%, up 30 basis points year-over-year”
Retention rate: 93.7% (October 2024) — “we feel good about where the year has started with a retention rate of 93.7% in October”
Retention rate: 91.9% (FY2024) — “our fiscal 2024 retention rate improved by 150 basis points year-over-year to 91.9%”
Vestis experienced a customer retention decline in Q4 2023 due to aggressive pricing strategy.
Lighthouse companies in Consumer goods & food
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.