Verra Mobility
verramobility.com ↗In their words
“Approximate 97% contract renewal rate, we believe demonstrates a strong and predictable recurring revenue stream”
“The stuff that keeps us in front of the customer and drives our 97% retention rate in this business”
“Verra Mobility made notable progress in customer retention in Q2, though the market reacted sharply to revised outlook.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Verra Mobility made notable progress in customer retention in Q2, though the market reacted sharply to revised outlook.
Retention rate (Government Solutions): 97% (Q4 2024) — “approximate 97% contract renewal rate, we believe demonstrates a strong and predictable recurring revenue stream”
Retention rate (Government Solutions): 97% (Q2 2024) — “the stuff that keeps us in front of the customer and drives our 97% retention rate in this business”
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.