VeriSign, Inc.
verisign.com ↗In their words
“The renewal rate for the second quarter of 2026 is expected to be 75.2%, compared to 75.5% a year ago.”
“The renewal rate for the third quarter of 2025 is expected to be 75.3% compared to 72.2% a year ago.”
“The renewal rate for the second quarter of 2025 is expected to be 75.5% compared to 72.7% a year ago.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (42)
Verisign reported Q2 2026 renewal rate improved to 76.3% from 75.5% in the first quarter.
Retention rate (.com and .net): 75.2% (Q2 2026) — “The renewal rate for the second quarter of 2026 is expected to be 75.2%, compared to 75.5% a year ago.”
Retention rate (.com and .net): 76.3% (Q1 2026) — “The renewal rate for 2026 is expected to be 76.3% compared to 75.5% a year ago.”
Retention rate (.com and .net): 75% (Q4 2025) — “Net registrations added during the fourth quarter were 1,580,000 names driven by the strength of new registrations of 10,700,000, which is up from 9,500,000 in Q4 2024 and a preliminary Q4 renewal rate of 75%, compared to 74% a year ago.”
Retention rate (.com and .net): 75.3% (Q3 2025) — “The renewal rate for the third quarter of 2025 is expected to be 75.3% compared to 72.2% a year ago.”
Retention rate (.com and .net): 75.5% (Q2 2025) — “The renewal rate for the second quarter of 2025 is expected to be 75.5% compared to 72.7% a year ago.”
Retention rate: 75.3% (Q1 2025) — “Renewal rate for the first quarter of 2025 is expected to be 75.3% compared to 74.1% a year ago.”
Retention rate: 73.9% (Q4 2024) — “The renewal rate for the fourth quarter of 2024, which is expected to be approximately 73.9%, shows improvement both sequentially and year-over-year.”
Retention rate: 72.3% (Q3 2024) — “The renewal rate for the third quarter of 2024 is expected to be approximately 72.3% compared to 73.5% a year ago.”
Retention rate: 72.6% (Q2 2024) — “The renewal rate for the second quarter of 2024 is expected to be approximately 72.6% compared to 73.4% a year ago.”
Retention rate: 74% (Q1 2024) — “The renewal rate for the first quarter of 2024 is expected to be approximately 74% compared to 75.5% a year ago.”
Retention rate: 73.1% (Q4 2023) — “The renewal rate for the fourth quarter of 2023 is expected to be approximately 73.1% compared with 73.3% a year ago.”
Retention rate: 73.4% (Q2 2023) — “We believe that the renewal rate for the second quarter of 2023 will be approximately 73.4% compared to 73.8% a year ago.”
Retention rate: 75.6% (Q1 2023) — “renewal rate for the first quarter of 2023 will be approximately 75.6%”
Retention rate: 73.2% (Q4 2022) — “renewal rate for the fourth quarter of 2022 will be approximately 73.2%”
Retention rate: 73.8% (Q3 2022) — “renewal rate for the third quarter of 2022 will be approximately 73.8%”
Retention rate: 73.6% (Q2 2022) — “renewal rate for the second quarter of 2022 will be approximately 73.6%”
Retention rate: 75.9% (Q1 2022) — “renewal rate for the first quarter of 2022 will be approximately 75.9%”
Retention rate: 74.8% (Q4 2021) — “renewal rate for the fourth quarter of 2021 will be approximately 74.8%”
Retention rate: 75% (Q3 2021) — “renewal rate for the third quarter of 2021 will be approximately 75%”
Retention rate: 75.3% (Q2 2021) — “renewal rate for the second quarter of 2021 will be approximately 75.3%”
Retention rate: 75.9% (Q1 2021) — “renewal rate for the first quarter of 2021 will be approximately 75.9%”
Retention rate: 73.5% (Q4 2020) — “renewal rate for the fourth quarter of 2020 will be approximately 73.5%”
Retention rate: 73.4% (Q3 2020) — “renewal rate for the third quarter of 2020 will be approximately 73.4%”
Retention rate: 72.8% (Q2 2020) — “renewal rate for the second quarter of 2020 will be approximately 72.8%”
Retention rate: 75.4% (Q1 2020) — “renewal rate for the first quarter of 2020 will be approximately 75.4%”
Retention rate: 73.7% (Q4 2019) — “renewal rate for the fourth quarter of 2019 will be approximately 73.7%”
Retention rate: 73.6% (Q3 2019) — “renewal rate for the third quarter of 2019 will be approximately 73.6%”
Retention rate: 74% (Q2 2019) — “renewal rate for the second quarter of 2019 will be approximately 74%”
Retention rate: 75% (Q1 2019) — “we believe that the renewal rate for the first quarter of 2019 will be approximately 75%”
Retention rate: 74.2% (Q4 2018) — “we believe that the renewal rate for the fourth quarter of 2018 will be 74.2%”
Retention rate: 75% (Q3 2018) — “we believe that the renewal rate for the third quarter of 2018 will be 75%”
Retention rate: 74.9% (Q1 2018) — “we believe that the renewal rate for the first quarter of 2018 will be 74.9%”
Retention rate: 72.2% (Q4 2017) — “we believe that the renewal rate for the fourth quarter of 2017 will be 72.2%”
Retention rate: 74.3% (Q3 2017) — “we believe that the renewal rate for the third quarter of 2017 will be 74.3%”
Retention rate: 73.9% (Q2 2017) — “we believe that the renewal rate for the second quarter of 2017 will be 73.9%”
Retention rate: 72.2% (Q1 2017) — “we believe that the renewal rate for the first quarter of 2017 will be approximately 72.2%”
Retention rate: 67.5% (Q4 2016) — “preliminary fourth quarter 2016 renewal rate of 67.5%. This preliminary rate compares to 73.3% achieved in the fourth quarter of 2015”
Retention rate: 72.3% (Q3 2016) — “we believe that the renewal rate for the third quarter of 2016 will be approximately 72.3%”
Retention rate: 73.7% (Q2 2016) — “we believe that the renewal rate for the second quarter of 2016 will be approximately 73.7%”
Retention rate: 74.2% (Q1 2016) — “we believe that the renewal rate for the first quarter of 2016 will be approximately 74.2%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.