NPS Intelligence (beta)

Vera Bradley continues to rank among the top of the industry for our Net Promoter and Customer Satisfaction Scores. Product .

Vera Bradley continues to rank among the top of the industry for our Net Promoter and Customer Satisfaction Scores. Product .

…space on social media, with over 2 million Instagram followers and over 450,000 TikTok followers, a little more than a year after launch. v Pura Vida continued to rank at the top of the industry for our net promoter and customer satisfaction scores.

Pura Vida continued to rank among the top of the industry for our Net Promoter and Customer Satisfaction Scores. To date, over 150,000 micro-influencers have been on-boarded, and reliance on micro-influencers is a key part of Pura Vida’s strategy.

We consistently rank at the top of the industry for our net promoter and customer satisfaction scores for both brands. 4.

…her 150 million plus social media followers and her target demographic fits perfectly with the Pura Vida brand. v Pura Vida continued to rank at the top of the industry for our net promoter and customer satisfaction scores. v Earned media was strong…

Pura Vida continued to rank among the top of the industry for our Net Promoter and Customer Satisfaction Scores. Over 150,000 m icro-influencers have been on-boarded, and reliance on micro-influencers is a key part of Pura Vida’s strategy.

• Pura Vida continued to rank at the top of the industry for our net promoter and customer satisfaction scores. • Earned media was strong with healthy returns on spend, and we doubled our SMS list from Fiscal 2020 to well over one million active…

Vera Bradley won the Verint Customer Engagement Award for providing excellence in customer service along with achieving outstanding success in customer engagement metrics including customer satisfaction and our Net Promoter Score.

Vera Bradley's NPS gained two points and customer satisfaction improved by one point.

…mark of followers on Instagram and is consistently listed as one of the most engaged jewelry brands on Instagram. v Pura Vida continued to rank at or near the top of the industry for their net promoter and customer satisfaction scores. ii Vera…

Our 2019 Associate Engagement Survey once again generated best-in-class engagement scores, and our 2019 Customer Satisfaction Score and Net Promoter Scores were also best in class.

• Pura Vida continued to rank at the top of the industry for their net promoter and customer satisfaction scores. “I am so proud of our team - their talent, teamwork, tenacity, and accomplishment thus far over the course of Vision 20/20.

Like Vera Bradley, Pura Vida consistently ranks at the top of the industry for the Net Promoter and customer satisfaction scores. Just to wrap up, we are certainly pleased with our EPS growth of nearly 70% in the third quarter with our strong brands,…

Vera Bradley illustrated effectiveness of customer retention efforts during a securities analyst conference call.