Uplo
uplo.com ↗In their words
“Uplo achieved an average NPS of +85 during January–June 2023, believed to be the highest ever in online retail.”
“Uplo achieved a Middle East record for the highest NPS for customer satisfaction in online retail in H1 2023.”
NPS disclosures (2)
Uplo achieved a Middle East record for the highest NPS for customer satisfaction in online retail in H1 2023.
Uplo achieved an average NPS of +85 during January–June 2023, believed to be the highest ever in online retail.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.