Universal Health
uhs.com ↗In their words
“In 2025, the average aggregate score for our behavioral health care facilities was 45.0 which is considered a high score by industry standards.”
“In 2024, the average aggregate score for our behavioral health care facilities was 41.4 which is considered a high score by industry standards.”
“In 2023, the average aggregate score for our behavioral health care facilities was 38.6 which is considered very good by industry standards.”
Disclosed NPS over time
Every Net Promoter Score Universal Health has published, by date.
NPS disclosures (5)
In 2025, the average aggregate score for our behavioral health care facilities was 45.0 which is considered a high score by industry standards.
In 2024, the average aggregate score for our behavioral health care facilities was 41.4 which is considered a high score by industry standards.
In 2023, the average aggregate score for our behavioral health care facilities was 38.6 which is considered very good by industry standards.
In 2022, the average aggregate score for our behavioral health care facilities was 37.5 which is considered very good by industry standards.
In 2021, the average aggregate score for our behavioral health care facilities was 37.1 which is considered very good by industry standards.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.