Verticals / Energy & utilities / UNITIL Corporation
UC
UNITIL Corporation
unitil.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
90%
Retention
18 Apr 2013
2010–13
Years covered
2 entries in all
In their words
“Greater than 90% customer retention rate”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
18 Apr 2013
Retention90%
Retention rate: 90% — “>90% customer retention rate”
— UNITIL Corporation · SEC 8-K filing · filed 18 Apr 2013
SEC 8-K filing ↗15 Apr 2010
Retention90%
Retention rate: 90% — “Greater than 90% customer retention rate”
— UNITIL Corporation · SEC 8-K filing · filed 15 Apr 2010
SEC 8-K filing ↗Lighthouse companies in Energy & utilities
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.