United Fire Group, Inc
ufginsurance.com ↗In their words
“Our premium retention remains strong at 84% during the first quarter of 2019”
“Our premium retention remained strong at 83% during the first quarter of 2018.”
“During the fourth quarter of 2017, premium and policy retention remained strong at 84% and 81%, respectively.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (10)
Retention rate: 84% (Q1 2019) — “Our premium retention remains strong at 84% during the first quarter of 2019”
Retention rate: 83% (Q1 2018) — “Our premium retention remained strong at 83% during the first quarter of 2018.”
Retention rate: 81% (Q4 2017) — “During the fourth quarter of 2017, premium and policy retention remained strong at 84% and 81%, respectively.”
Retention rate: 84% (Q4 2017) — “During the fourth quarter of 2017, premium and policy retention remained strong at 84% and 81%, respectively.”
Retention rate: 81% (Q1 2017) — “Premium and policy retention were comparable to the fourth quarter of 2016 at 84% and 81% respectively.”
Retention rate: 82% (Q4 2016) — “Premium and policy retention remains strong at 84% and 82% respectively.”
Retention rate: 84% (Q4 2016) — “Premium and policy retention remains strong at 84% and 82% respectively.”
Retention rate: 85% (Q2 2016) — “Premium and policy retention remained strong, at 85% and 83% respectively”
Retention rate: 83% (Q1 2016) — “Premium and policy retention have remained strong at 84% and 83% respectively”
Retention rate: 84% (Q1 2016) — “Premium and policy retention have remained strong at 84% and 83% respectively”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.