United Community Banks, Inc.
In their words
“Power of having the top retail banking satisfaction score in the Southeast and the second highest Net Promoter Score among all of the top 100 publicly traded banks in the country.”
“Morgan Bank Olympics and earned the 2 nd Highest Net Promoter Score among all banks nationwide ( J.P. Morgan ) ▪”
NPS disclosures (4)
Morgan Bank Olympics and earned the 2 nd Highest Net Promoter Score among all banks nationwide ( J.P. Morgan ) ▪
Power of having the top retail banking satisfaction score in the Southeast and the second highest Net Promoter Score among all of the top 100 publicly traded banks in the country.
4 #2 Highest Net Promoter Score a mong all banks nationwide – J.D. Power 2020 TOP WORKPLACES i n S.C. & Atlanta – Greenville Business Magazine & Atlanta Journal Constitution 171 … #1 IN CUSTOMER SATISFACTION i n 2021…
…reconciliations of these non GAAP measures to the most directly comparable GAAP measures can be found in the ‘Non GAAP Reconciliation Tables' included in the exhibits to this Presentation 4 #2 Highest Net Promoter Score a mong all banks nationwide J.D.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.

