NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  United Community Banks, Inc.

United Community Banks, Inc.

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Latest disclosed NPS
no score published
4
NPS entries
0 with a number
2021–23
Years covered
4 entries in all

In their words

“Power of having the top retail banking satisfaction score in the Southeast and the second highest Net Promoter Score among all of the top 100 publicly traded banks in the country.”
— Lynn Harton, Chairman and Chief Executive Officer, United Community Banks, Inc. · Earnings call, Q4 2021 · 19 Jan 2022 · NI-61EC694
“Morgan Bank Olympics and earned the 2 nd Highest Net Promoter Score among all banks nationwide ( J.P. Morgan ) ▪”
— United Community Banks, Inc. · SEC 8-K filing · filed 13 Feb 2023 · NI-B08537C

NPS disclosures (4)

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13 Feb 2023
NPSProgram

Morgan Bank Olympics and earned the 2 nd Highest Net Promoter Score among all banks nationwide ( J.P. Morgan ) ▪

— United Community Banks, Inc. · SEC 8-K filing · filed 13 Feb 2023 · NI-B08537C
SEC 8-K filing ↗
19 Jan 2022
NPSProgram

Power of having the top retail banking satisfaction score in the Southeast and the second highest Net Promoter Score among all of the top 100 publicly traded banks in the country.

— Lynn Harton, Chairman and Chief Executive Officer, United Community Banks, Inc. · Earnings call, Q4 2021 · 19 Jan 2022 · NI-61EC694
Earnings call, Q4 2021 ↗
19 Oct 2021
NPSProgram

4 #2 Highest Net Promoter Score a mong all banks nationwide – J.D. Power 2020 TOP WORKPLACES i n S.C. & Atlanta – Greenville Business Magazine & Atlanta Journal Constitution 171 … #1 IN CUSTOMER SATISFACTION i n 2021…

— United Community Banks, Inc. · SEC 8-K filing · filed 19 Oct 2021 · NI-D10A9E4
SEC 8-K filing ↗
20 Jul 2021
NPSProgram

…reconciliations of these non GAAP measures to the most directly comparable GAAP measures can be found in the ‘Non GAAP Reconciliation Tables' included in the exhibits to this Presentation 4 #2 Highest Net Promoter Score a mong all banks nationwide J.D.

— United Community Banks, Inc. · SEC 8-K filing · filed 20 Jul 2021 · NI-0AE3DA7
SEC 8-K filing ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.