Atlantic Union Bankshares Corp
In their words
“Union Bank & Trust or First Market Bank scored prior to the merger Only 85% of prospects gave their Bank “A” or “B” Net promoter score of 49% compared to competitors’ score of 21% Teammates rate us high as an employer and as a bank 83% gave Union “A”…”
“Union Bank & Trust or First Market Bank scored prior to the merger Only 85% of prospects gave their Bank “A” or “B” Net promoter score of 49% compared to competitors’ score of 21% Teammates rate us high as an employer and as a bank 83% gave Union “A”…”
“Also Recently Recognized By: AUB sees year over year improvements in Net Promoter Score, making banking easier and other key customer metrics.”
Disclosed NPS over time
Every Net Promoter Score Atlantic Union Bankshares Corp has published, by date.
NPS disclosures (10)
Also Recently Recognized By: AUB sees year over year improvements in Net Promoter Score, making banking easier and other key customer metrics.
AUB sees year - over - year improvements in Net Promoter Score, making banking easier and other key customer metrics. Also Recently Recognized By: For J.D.
…YOY Overall Satisfaction 86 87 +1 Recommend AUB 85 87 +2 Increase Business 84 86 +2 Make Banking Easy 87% 88% +1% Net Promoter Score (NPS) 57 61 +4 AUB sees year over year improvements in Net Promoter Score, making banking easier and other key…
…YOY Overall Satisfaction 86 87 +1 Recommend AUB 85 87 +2 Increase Business 84 86 +2 Make Banking Easy 87% 88% +1% Net Promoter Score (NPS) 57 61 +4 AUB sees year over year improvements in Net Promoter Score, making banking easier and other key…
…YOY Overall Satisfaction 86 87 +1 Recommend AUB 85 87 +2 Increase Business 84 86 +2 Make Banking Easy 87% 88% +1% Net Promoter Score (NPS) 57 61 +4 AUB sees year over year improvements in Net Promoter Score, making banking easier and other key…
…YOY Overall Satisfaction 86 87 +1 Recommend AUB 85 87 +2 Increase Business 84 86 +2 Make Banking Easy 87% 88% +1% Net Promoter Score(NPS) 57 61 +4 Atlantic Union Bank is ranked #1 in Customer Satisfaction with Consumer Banking in the Mid-Atlantic…
…YOY Overall Satisfaction 86 87 +1 Recommend AUB 85 87 +2 Increase Business 84 86 +2 Make Banking Easy 87% 88% +1% Net Promoter Score(NPS) 57 61 +4 Atlantic Union Bank is ranked #1 in Customer Satisfaction with Consumer Banking in the Mid-Atlantic…
…on Strategic Opportunities Customer Experience Successes 12 AUB Overall (Verint/Foresee) 2019 2020 YOY Overall Satisfaction 86 87 +1 Recommend AUB 85 87 +2 Increase Business 84 86 +2 Make Banking Easy 87% 88% +1% Net Promoter Score(NPS) 57 61 +4 J.D.
…Union Bank & Trust or First Market Bank scored prior to the merger Only 85% of prospects gave their Bank “A” or “B” Net promoter score of 49% compared to competitors’ score of 21% Teammates rate us high as an employer and as a bank 83% gave Union “A”…
…Union Bank & Trust or First Market Bank scored prior to the merger Only 85% of prospects gave their Bank “A” or “B” Net promoter score of 49% compared to competitors’ score of 21% Teammates rate us high as an employer and as a bank 83% gave Union “A”…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.