NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Consumer goods & food  /  Unilever

Unilever

Consumer goods & foodBranded Consumer ProductsUL
unilever.com ↗
70
Latest disclosed NPS
13 Mar 2025
3
NPS entries
1 with a number
2025
Years covered
3 entries in all

In their words

“This, combined with a deep understanding of chefs’ needs and foodservice industry trends, has led to UFS achieving a strong net promoter score (NPS), with seven out of ten customers indicating they would recommend our business to others.”
— Unilever · SEC 6-K report · filed 13 Mar 2025
“Unilever reports increased Net Promoter Score from its cloud and AI B2B platform for micro-retailers with limited connectivity.”
— reported by consumergoods.com · 19 Apr 2025
“This, combined with a deep understanding of chefs’ needs and foodservice industry trends, has led to UFS achieving a strong net promoter score (NPS), with seven out of ten customers indicating they would recommend our business to others.”
— Unilever · SEC 20-F annual report · filed 13 Mar 2025

NPS disclosures (3)

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19 Apr 2025
NPSProgram

Unilever reports increased Net Promoter Score from its cloud and AI B2B platform for micro-retailers with limited connectivity.

— reported by consumergoods.com · 19 Apr 2025
consumergoods.com ↗
13 Mar 2025
NPS70

This, combined with a deep understanding of chefs’ needs and foodservice industry trends, has led to UFS achieving a strong net promoter score (NPS), with seven out of ten customers indicating they would recommend our business to others.

— Unilever · SEC 6-K report · filed 13 Mar 2025
SEC 6-K report ↗
13 Mar 2025
NPSProgram

This, combined with a deep understanding of chefs’ needs and foodservice industry trends, has led to UFS achieving a strong net promoter score (NPS), with seven out of ten customers indicating they would recommend our business to others.

— Unilever · SEC 20-F annual report · filed 13 Mar 2025
SEC 20-F annual report ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.