Ultimate Finance
In their words
“Ultimate Finance achieves Net Promoter Score of 91, reflecting strength of client relationships and service.”
“Ultimate Finance achieved record lending in 2023 with an industry-leading Net Promoter Score of 68.”
“Ultimate Finance welcomes new relationship managers and highlights a Net Promoter Score of 79, positioning itself as one of the most trusted mortgage providers.”
Disclosed NPS over time
Every Net Promoter Score Ultimate Finance has published, by date.
NPS disclosures (5)
Ultimate Finance achieved its highest net promoter score yet in its 2026 survey.
Ultimate Finance lending rises 15% to £126m in record half year with high client satisfaction measured by Net Promoter Score.
Ultimate Finance achieves Net Promoter Score of 91, reflecting strength of client relationships and service.
Ultimate Finance achieved record lending in 2023 with an industry-leading Net Promoter Score of 68.
Ultimate Finance welcomes new relationship managers and highlights a Net Promoter Score of 79, positioning itself as one of the most trusted mortgage providers.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.