UL Solutions Inc.
ul.com ↗NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate (top 500 customers by revenue): 99% (2023) — “in 2023, we achieved an approximately 99% customer retention rate amongst our 500 largest customer accounts from each of … and 2022”
Retention rate (top 500 customers): 99% (2023) — “in 2023, we achieved an approximately 99% customer retention rate amongst our 500 largest customer accounts from each of … and 2022”
Retention rate (top 500 customers): 99% (2022) — “approximately 99% customer retention rate amongst our 500 largest customer accounts from each of 2019, 2020 and 2021”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.