Kronos
ukg.com ↗In their words
“Ultimate reported customer retention rate remained consistent at approximately 96% on a year-over-year basis in 2018.”
“UKG announces global delivery services combining customer success pillars known for high customer retention and support.”
“Kronos second quarter results highlight customer retention across Workforce Dimensions, Workforce Ready and related products.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
UKG announces global delivery services combining customer success pillars known for high customer retention and support.
Kronos second quarter results highlight customer retention across Workforce Dimensions, Workforce Ready and related products.
Ultimate reported customer retention rate remained consistent at approximately 96% on a year-over-year basis in 2018.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.