UBA Ghana
ubagroup.com ↗In their words
“UBA Ghana's consumer Net Promoter Score increased from 42.2 in 2024 to 48.1, supporting its ranking as No. 1 in customer satisfaction.”
“UBA Ghana emerged as the highest-ranked bank for customer satisfaction in the 2025 Ghana Customer Satisfaction Index.”
NPS disclosures (2)
UBA Ghana's consumer Net Promoter Score increased from 42.2 in 2024 to 48.1, supporting its ranking as No. 1 in customer satisfaction.
UBA Ghana emerged as the highest-ranked bank for customer satisfaction in the 2025 Ghana Customer Satisfaction Index.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.