TruMark Financial Credit Union
In their words
“TruMark Financial Credit Union's Net Promoter Score increased by five points from 2023 to 2024, with member engagement rising 19 basis points.”
“TruMark Financial Credit Union selected Member Loyalty Group's programme to measure Net Promoter Score.”
NPS disclosures (2)
TruMark Financial Credit Union's Net Promoter Score increased by five points from 2023 to 2024, with member engagement rising 19 basis points.
TruMark Financial Credit Union selected Member Loyalty Group's programme to measure Net Promoter Score.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.