Pager / Triple-S
management.grupotriples.com ↗In their words
“Pager's nurse triage and care navigation partnership with Triple-S in Puerto Rico has achieved an industry-leading NPS of 85+ since full-scale launch on April 1.”
“Average yearly customer retention rate of over 90% in our corporate accounts business since 2003”
“Support our strategic priorities and are categorized as follows: Non-Financial/Strategic Metrics Purpose Net Promoter Score Drives behavior to be customer centric. Employee Engagement Drives excellence in leadership to attract,…”
NPS disclosures (4)
Pager's nurse triage and care navigation partnership with Triple-S in Puerto Rico has achieved an industry-leading NPS of 85+ since full-scale launch on April 1.
…support our strategic priorities and are categorized as follows: Non-Financial/Strategic Metrics Purpose Net Promoter Score Drives behavior to be customer centric. Employee Engagement Drives excellence in leadership to attract,…
These metrics are established to support our strategic priorities and are categorized as follows: Non-Financial/Strategic Metrics Purpose Net Promoter Score Drives behavior to be customer centric.
These metrics are established to support our strategic priorities and are categorized as follows: Non -Financial Metrics Purpose Net Promoter Score Drives behavior to be customer centric.
Retention disclosures (1)
Retention rate (corporate accounts): 90% — “average yearly customer retention rate of over 90% in our corporate accounts business since 2003”
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.