Treasure Global
In their words
“Retention rate is the percentage of customers who is retained in our platform; Jan-Mar-22 retention rate 21.5%”
“Active users churn rate is the percentage of customers who had stop subscribing in our platform; Jan-Mar-22 churn rate 78.5%”
“Treasure Global builds consumer loyalty and merchant management platforms focused on customer retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Retention rate (active users): 77.9% (Q1 2026) — “Active users retention rate...December 31, 2025 March 31, 2026...77.9%”
Churn (active users): 22.1% (Q1 2026) — “Active users churn rate...December 31, 2025 March 31, 2026...22.1%”
Treasure Global builds consumer loyalty and merchant management platforms focused on customer retention.
Churn (ZCITY platform active users): 46.5% (quarter ended June 30, 2024) — “April 1, 2024 June 30, 2024... Active users churn rate... 46.5 %”
Retention rate (active users): 21.5% (Q1 2022 (Jan-Mar 22)) — “retention rate is the percentage of customers who is retained in our platform; Jan-Mar-22 retention rate 21.5%”
Churn (active users): 21.5% (Q1 2022 (Jan-Mar 22)) — “Active users churn rate is the percentage of customers who had stop subscribing in our platform; Jan-Mar-22 churn rate 78.5%”
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.