Totango
totango.com ↗In their words
“Revenue leaders use Totango platform to drive customer retention and post-sales revenue expansion.”
“Totango releases new Customer Success platform solutions to aid revenue retention and expansion for companies.”
“Totango survey reveals stronger enterprise customer success adoption focused on customer retention and high-quality experience.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (7)
Revenue leaders use Totango platform to drive customer retention and post-sales revenue expansion.
Totango releases new Customer Success platform solutions to aid revenue retention and expansion for companies.
Totango survey reveals stronger enterprise customer success adoption focused on customer retention and high-quality experience.
Totango continues to lead as a customer success and retention software platform.
Totango helps companies drive adoption, retention, expansion and referrals through customer-centric structures.
Totango shifts customer success focus from lagging indicators like retention and revenue to more strategic metrics.
Totango closes funding round with enterprise customer success solution focused on loyalty and customer lifetime value.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.