T
TMS
80
Latest disclosed NPS
10 Sep 2019
1
NPS entries
1 with a number
2019
Years covered
1 entries in all
In their words
“TMS servicing teams set new records with First Call Resolutions at 91%, Customer Satisfaction at 98%, and Net Promoter Score of 80.2.”
NPS disclosures (1)
10 Sep 2019
NPS80
TMS servicing teams set new records with First Call Resolutions at 91%, Customer Satisfaction at 98%, and Net Promoter Score of 80.2.
— reported by prweb.com · 10 Sep 2019 · NI-16945F7
prweb.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.