NPS Intelligence (beta)

Disclosed NPS & retention by vertical

9
Latest disclosed NPS
5 Apr 2018
1
NPS entries
1 with a number
2018–20
Years covered
3 entries in all

In their words

“TMA's inaugural Technology Summit received a Net Promoter Score of 8.88 out of 10 from attendees.”
— reported by securitysystemsnews.com · 5 Apr 2018 · NI-96AC57D
“TMA extends partnership with Eligible.ai to support brokers with customer retention through tailored branded communications.”
— reported by mortgageintroducer.com · 29 Apr 2020 · NI-6DE7F9F
“TMA launched KIT customer retention support programme for financial advisers.”
— reported by financialreporter.co.uk · 20 Jul 2019 · NI-19F9C4D

NPS disclosures (1)

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5 Apr 2018
NPS9

TMA's inaugural Technology Summit received a Net Promoter Score of 8.88 out of 10 from attendees.

— reported by securitysystemsnews.com · 5 Apr 2018 · NI-96AC57D
securitysystemsnews.com ↗

Retention disclosures (2)

Open in the retention database →

29 Apr 2020
Retention

TMA extends partnership with Eligible.ai to support brokers with customer retention through tailored branded communications.

— reported by mortgageintroducer.com · 29 Apr 2020 · NI-6DE7F9F
mortgageintroducer.com ↗
20 Jul 2019
Retention

TMA launched KIT customer retention support programme for financial advisers.

— reported by financialreporter.co.uk · 20 Jul 2019 · NI-19F9C4D
financialreporter.co.uk ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.