Tivo Inc
In their words
“TiVo-Owned Churn Rate per month (1.4)%”
“TiVo-Owned Churn Rate per month was (1.4)% for the quarter ended April 30, 2015”
“TiVo-Owned Churn Rate per month (1.6)% [Three Months Ended July 31, 2014]”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (46)
Churn (TiVo-Owned): 1.3% (Q4 2015) — “TiVo-Owned Churn Rate per month was (1.3)% and (1.4)% for the quarters ended April 30, 2016 and 2015, respectively”
Churn (TiVo-Owned subscriptions): 1.4% (Q1 2016 (Jan 31, 2016)) — “TiVo-Owned Churn Rate per month (1.4)%”
Churn (TiVo-Owned Subscriptions): 1.4% (Q2 2015 (Apr 30, 2015), monthly) — “TiVo-Owned Churn Rate per month was (1.4)% for the quarter ended April 30, 2015”
Churn (TiVo-Owned): 1.4% (Q2 2015 (three months ended Apr 30, 2015)) — “TiVo-Owned Churn Rate per month (1.4)% (1.4)% for three months ended April 30, 2015 vs 2014.”
Churn (TiVo-Owned): 1.5% (Q3 2015 (three months ended Jan 31, 2015)) — “TiVo-Owned Churn Rate per month (1.5)% (1.5)% for three months ended January 31, 2015 vs 2014.”
Churn (TiVo-Owned): 1.6% (Q3 2014) — “TiVo-Owned Churn Rate per month (1.6)% [Three Months Ended July 31, 2014]”
Churn (TiVo-Owned): 1.4% (Q3 FY2014) — “TiVo-Owned Churn Rate per month (1.4 )%”
Churn (TiVo-Owned subscriptions): 1.8% (Q1 FY2013 (3 months ended Oct 31, 2013)) — “TiVo-Owned Churn Rate per month (1.8)% versus (1.4)% prior year”
Churn (TiVo-Owned): 1.5% (Q1 2013 monthly) — “TiVo-Owned Churn Rate per month (1.5 )%”
Churn (TiVo-Owned subscriptions): 1.5% (Q4 FY2013 (3 months ended Jan 31, 2013)) — “TiVo-Owned Churn Rate per month (1.5)% versus (1.7)% prior year”
Churn (TiVo-Owned): 1.4% (Q2 FY2012 (three months ended Oct 31, 2012)) — “TiVo-Owned Churn Rate per month (1.4)% (1.7)% - lowest absolute churn rate in approximately six years”
Churn (TiVo-Owned): 1.6% (Q4 FY2011 (three months ended Apr 30, 2012)) — “TiVo-Owned Churn Rate per month (1.6)% (2.3)%”
Churn (TiVo-Owned): 1.9% (FY2012) — “TiVo-Owned Churn Rate per month (1.9 )% (2.2 )%”
Churn (TiVo-Owned): 1.7% (Q4 FY2012) — “Our monthly churn rate was (1.7)% for the quarter ended January 31, 2012 and TiVo-Owned subscriptions were approximately 1.1 million”
Churn (TiVo-Owned subscriptions): 1.7% (Q2 2011 (Oct 31, 2011), monthly) — “TiVo-Owned churn rate per month was (1.7)% and (2.0)% for the quarters ended October 31, 2011 and 2010, respectively.”
Churn (TiVo-Owned): 1.7% (Q3 FY2012, monthly) — “Our monthly churn rate was (1.7)% for the quarter ended October 31, 2011 and TiVo-Owned subscriptions were approximately 1.1 million compared to 1.3 million a year ago.”
Churn (TiVo-Owned subscriptions): 1.9% (Q1 2011 (Jul 31, 2011), monthly) — “TiVo-Owned Churn Rate per month was (1.9)% for the quarters ended July 31, 2011 and 2010.”
Churn (TiVo-Owned): 1.9% (Q2 FY2012, monthly) — “Our monthly churn rate was (1.9)% for the quarter ended July 31, 2011 and TiVo-Owned subscriptions were approximately 1.2 million compared to 1.4 million a year ago.”
Churn (TiVo-Owned subscriptions): 2.3% (Q4 2011 (April 30, 2011), monthly) — “TiVo-Owned Churn Rate per month was (2.3)% for the quarter ended April 30, 2011, as compared to (2.0)% for the same prior year period”
Churn (TiVo-Owned): 2.3% (Q1 FY2012, monthly) — “Our monthly churn rate was (2.3)% for the quarter ended April 30, 2011 and TiVo-Owned subscriptions were approximately 1.2 million compared to 1.4 million a year ago.”
Churn (TiVo-Owned): 2.2% (FY2011 (ended Jan 31, 2011)) — “TiVo-Owned Churn Rate per month was (2.2)% for the fiscal year ended January 31, 2011, as compared to (1.8)% for the same prior year period”
Churn (TiVo-Owned): 3% (Q4 2011 (Jan 31, 2011)) — “TiVo-Owned Churn Rate per month (3.0)%”
Churn (TiVo-Owned subscriptions): 2% (Q3 2010, monthly) — “TiVo-Owned Churn Rate per month (2.0)% (1.7)% for three months ended October 31, 2010 and 2009”
Churn (TiVo-Owned): 1.9% (Q1 FY2011) — “Our monthly churn rate was 1.9% for the quarter ended July 31, 2010”
Churn (TiVo-Owned): 2% (Q2 FY2010) — “Our monthly churn rate was 2.0% for the quarter ended April 30, 2010”
Churn (TiVo-Owned): 1.8% (FY2010) — “TiVo-Owned Churn Rate per month was 1.8% for the fiscal year ended January 31, 2010, as compared to 1.4% for the same prior year period”
Churn (TiVo-Owned): 2.6% (Q3 FY2010) — “Our monthly churn rate was 2.6% for the quarter ended January 31, 2010”
Churn (TiVo-Owned subscriptions): 1.7% (Q3 FY2009 (quarter ended October 31, 2009)) — “Our monthly churn rate was 1.7% for the quarter ended October 31, 2009 as compared to 1.4% for the quarter ended October 31, 2008.”
Churn (TiVo-Owned subscriptions): 1.5% (Q2 FY2009 (quarter ended July 31, 2009)) — “Our monthly churn rate was 1.5% for the quarters ended July 31, 2009 and 2008.”
Churn (TiVo-Owned): 1.4% (Q3 2009) — “TiVo-Owned churn rate per month -1.4 % ... April 30, 2009”
Churn (TiVo-Owned subscriptions): 1.4% (Q1 FY2009 (quarter ended April 30, 2009)) — “Our monthly churn rate increased to 1.4% for the quarter ended April 30, 2009 as compared to 1.3% in the year ago period”
Churn (TiVo-Owned subscriptions): 1.3% (Q4 FY2008 (quarter ended January 31, 2009)) — “Our monthly churn rate decreased to 1.3% for the quarter ended January 31, 2009 as compared to 1.5% in the year ago period.”
Churn (TiVo-Owned): 1.4% (Q3 FY2008) — “Our monthly churn rate increased to 1.4% for the quarter ended October 31, 2008 as compared to 1.3% in the year ago period.”
Churn (TiVo-Owned): 1.3% (Q1 FY2008) — “Our monthly churn rate increased to 1.3% for the quarter ended April 30, 2008 as compared to 1.1% in the year ago period.”
Churn (TiVo-Owned): 1.5% (Q4 FY2008) — “Our monthly churn rate increased to 1.5% for the quarter ended January 31, 2008 as compared to 1.2% in the year ago period.”
Churn (TiVo-Owned): 1.3% (Q3 FY2007 (Oct 31, 2007), monthly) — “Our monthly churn rate increased to 1.3% for the quarter ended October 31, 2007 as compared to 1.0% in the year ago period.”
Churn (TiVo-Owned subscriptions): 1.1% (Q1 FY2008 (three months ended April 30, 2007)) — “Our monthly churn rate increased to 1.1% for the quarter ended April 30, 2007 as compared to 0.9% in the year ago period”
Churn (TiVo-Owned subscriptions): 1% (FY2007 monthly) — “The TiVo-Owned Churn Rate per month was 1.0% for the fiscal year ended January 31, 2007 compared to .9% and .7% for the fiscal years ended January 31, 2006 and 2005, respectively.”
Churn (TiVo-Owned): 1.2% (Q4 FY2007 (Jan 31, 2007), monthly) — “Our churn rate has increased by 0.3% from 0.9% in the quarter ended January 31, 2006 to 1.2% for the quarter ended January 31, 2007.”
Churn (TiVo-Owned subscriptions): 1% (Q1 2007 (three months ended October 31, 2006)) — “TiVo-Owned Churn Rate per month -1.0 % [for Q1 2007, compared to -1.0% prior year]”
Churn (TiVo-Owned subscriptions): 0.9% (Q4 2006 (three months ended January 31, 2006)) — “TiVo-Owned Churn Rate per month -0.9 % [for Q4 2006, compared to -0.8% prior year]”
Churn (TiVo-Owned subscriptions): 1% (Q3 FY2006 (Oct 31, 2005)) — “TiVo-Owned Churn Rate per month was 1.0% for the three months ended October 31, 2005, compared to 0.6% per month in the same prior-year period”
Churn (TiVo-Owned): 1% (Q3 2005 (three months ended July 31, 2005), monthly) — “TiVo-Owned Churn Rate per month -1.0 % (July 31, 2005) vs -0.7 % (July 31, 2004)”
Churn (TiVo-Owned subscriptions): 0.9% (Q3 FY2006 (Apr 30, 2005)) — “TiVo-Owned Churn Rate was 0.9% per month for the three months ended April 30, 2005, compared to 0.7% per month in the same prior-year period”
Churn (TiVo-Owned): 0.9% (Q1 2005 (three months ended April 30, 2005), monthly) — “TiVo-Owned Churn Rate per month -0.9 % (April 30, 2005) vs -0.7 % (April 30, 2004)”
Churn (TiVo-Owned subscriptions): 0.7% (fiscal year ended January 31, 2005) — “TiVo-Owned Churn Rate per month -0.7 % -0.4 % ... The TiVo-Owned Churn Rate per month was 0.7% for the fiscal year ended January 31, 2005, compared to 0.4% per month in the same prior-year period.”
Lighthouse companies in Telecom & media
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.