NPS Intelligence (beta)

Disclosed NPS & retention by vertical

-49
Latest disclosed NPS
7 Oct 2023
1
NPS entries
1 with a number
2023
Years covered
1 entries in all

In their words

“Tim Hortons cited with low Net Promoter Score of -49 out of 100 by Pissed Consumer in response to a bagel order complaint.”
— reported by dailydot.com · 7 Oct 2023 · NI-BB5A630

NPS disclosures (1)

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7 Oct 2023
NPS-49

Tim Hortons cited with low Net Promoter Score of -49 out of 100 by Pissed Consumer in response to a bagel order complaint.

— reported by dailydot.com · 7 Oct 2023 · NI-BB5A630
dailydot.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.