Traeger, Inc.
traegergrills.com ↗In their words
“Moreover, our customers continue to tell their friends and family that they love their Traeger and our NPS score is now at an all time high well above other players in the outdoor cooking category, and in line with great consumer brands like Starbucks,…”
“Net Promoter Score for the service since launch to date is in the 70s. We think there are opportunities to improve that.”
“In terms of the innovation that we're bringing to market, we continue to see in our Net Promoter Scores as they are robust and continue to meaningfully exceed the industry's scores, we believe that we get rewarded for that long term.”
Disclosed NPS over time
Every Net Promoter Score Traeger, Inc. has published, by date.
NPS disclosures (8)
In terms of the innovation that we're bringing to market, we continue to see in our Net Promoter Scores as they are robust and continue to meaningfully exceed the industry's scores, we believe that we get rewarded for that long term.
The affinity for the brand within the Traeger hood is also evidenced by our industry-leading Net Promoter Score, which remains materially higher than any other outdoor cooking brand.
Traeger Grills uses cloud-based contact centers to segment customers by net promoter scores and optimize user behaviors.
…in 2022, we successfully launched our new Timberline grill, drew up a brand awareness to an all-time high, saw meaningful growth in social media engagement, drove an industry-leading Net Promoter Score and realized strong growth in our MEATER business.
Moreover, our customers continue to tell their friends and family that they love their Traeger and our NPS score is now at an all time high well above other players in the outdoor cooking category, and in line with great consumer brands like Starbucks,…
Net Promoter Score for the service since launch to date is in the 70s. We think there are opportunities to improve that.
We believe we have the highest net promoter score in our category at 69 (compared to a category average of 46) according to a survey that we conducted in March 2021.
We believe we have the highest net promoter score in our category at 69 (compared to a category average of 46) according to a survey that we conducted in March 2021.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.