NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  TEXAS CAPITAL BANCSHARES INC/TX

TEXAS CAPITAL BANCSHARES INC/TX

texascapital.com ↗
79
Latest disclosed NPS
1 Sep 2021
1
NPS entries
1 with a number
2021
Years covered
1 entries in all

In their words

“Channels maximizes flexibility Propriety (existing) digital platform complemented with strong servicing experience 79 Net Promoter Score #1 amongst peers10 88% Overall Satisfaction with Relationship Manager #1 amongst peers10 20bps Quarterly avg.”
— TEXAS CAPITAL BANCSHARES INC/TX · SEC 8-K filing · filed 1 Sep 2021 · NI-89D46E2

NPS disclosures (1)

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1 Sep 2021
NPS79

…channels maximizes flexibility Propriety (existing) digital platform complemented with strong servicing experience 79 Net Promoter Score #1 amongst peers10 88% Overall Satisfaction with Relationship Manager #1 amongst peers10 20bps Quarterly avg.

— TEXAS CAPITAL BANCSHARES INC/TX · SEC 8-K filing · filed 1 Sep 2021 · NI-89D46E2
SEC 8-K filing ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.