Temple & Webster
templeandwebster.com.au ↗In their words
“Temple & Webster reported Net Promoter Score of 60% in FY26, slightly below 61% in FY25.”
“Temple & Webster's customer satisfaction measured by NPS improved to 62% in FY23.”
“Online homewares and furniture retailer Temple & Webster reports a Net Promoter Score of approximately 70%.”
Disclosed NPS over time
Every Net Promoter Score Temple & Webster has published, by date.
NPS disclosures (5)
Temple & Webster reported Net Promoter Score of 60% in FY26, slightly below 61% in FY25.
Temple & Webster's customer satisfaction measured by NPS improved to 62% in FY23.
Online homewares and furniture retailer Temple & Webster reports a Net Promoter Score of approximately 70%.
Temple & Webster reports revenue growth of 161% year-on-year with net promoter score remaining above 65%.
Temple & Webster reports increasing net promoter scores (customer satisfaction) during its online furniture business turnaround.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.