Techcombank
techcombank.com.vn ↗In their words
“Techcombank and Techcom Life reported a customer satisfaction score of 4.9 out of 5 and a Net Promoter Score.”
“Techcombank achieved a Net Promoter Score of 91, placing it second among Vietnamese banking peers according to YouGov.”
“Techcombank achieved a Net Promoter Score of 91 in Q4, ranking second in the industry.”
Disclosed NPS over time
Every Net Promoter Score Techcombank has published, by date.
NPS disclosures (4)
Techcombank and Techcom Life reported a customer satisfaction score of 4.9 out of 5 and a Net Promoter Score.
Techcombank achieved a Net Promoter Score of 91, placing it second among Vietnamese banking peers according to YouGov.
Techcombank achieved a Net Promoter Score of 91 in Q4, ranking second in the industry.
Techcombank's Net Promoter Score reached 91 in Q4 2024, ranking 2nd in the banking industry.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.