Taxhub
In their words
“Taxhub's CPA platform has achieved a 75% customer retention rate, with a vision to bring customers better efficiency in tax preparation.”
“Taxhub CPA firm reports 77% higher customer retention rate through quality service and customer care.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Taxhub's CPA platform has achieved a 75% customer retention rate, with a vision to bring customers better efficiency in tax preparation.
Taxhub CPA firm reports 77% higher customer retention rate through quality service and customer care.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.