Verticals / Travel, hospitality & leisure / TAP (Air Portugal)
TAP (Air Portugal)
flytap.com ↗—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2017
Years covered
1 entries in all
In their words
“TAP posts €34m net profit in 2016 and launches programs including Net Promoter Score and 'Listen to the Client' initiatives.”
NPS disclosures (1)
2 Mar 2017
NPSProgram
TAP posts €34m net profit in 2016 and launches programs including Net Promoter Score and 'Listen to the Client' initiatives.
— reported by starrfmonline.com · 2 Mar 2017 · NI-1308D5B
starrfmonline.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.