TAM AIRLINES S.A.
tam.com.br ↗In their words
“Employee profit sharing is calculated based on the achievement of three performance indicators: the financial indicator, EBIT (Earnings Before Interest and Taxes), the satisfaction index of our passengers through a methodology called the Net Promotor Score (NPS) and the punctuality index related to our scheduled flights.”
“Employees profit sharing is calculated based on the achievement of two performance indicators. One is a financial indicator, the EBIT (Earnings Before Interest and Taxes) and the other measures the satisfaction index of our passengers through a methodology called the Net Promotor Score (NPS).”
“Employees profit sharing is calculated based on the achievement of two performance indicators. One is a financial indicator, the EBIT (Earnings Before Interest and Taxes) and the other measures the satisfaction index of our passengers through a methodology called the Net Promotor Score (NPS).”
NPS disclosures (4)
Employee profit sharing is calculated based on the achievement of three performance indicators: the financial indicator, EBIT (Earnings Before Interest and Taxes), the satisfaction index of our passengers through a methodology called the Net Promotor Score (NPS) and the punctuality index related to our scheduled flights.
Employees profit sharing is calculated based on the achievement of two performance indicators. One is a financial indicator, the EBIT (Earnings Before Interest and Taxes) and the other measures the satisfaction index of our passengers through a methodology called the Net Promotor Score (NPS).
Employees profit sharing is calculated based on the achievement of two performance indicators. One is a financial indicator, the EBIT (Earnings Before Interest and Taxes) and the other measures the satisfaction index of our passengers through a methodology called the Net Promotor Score (NPS).
Compensation and Benefits · Profit Sharing and Results The values distributed in 2008 recorded a significant increase at the percentage rate of 20% as compared to 2007. The Net Promoter Score (NPS) was introduced and its ambitious goal was attained due to the outstanding measures adopted to improve services in any and all points of contact with the clients.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.