Tabula Rasa HealthCare, Inc.
trhc.com ↗In their words
“115% net revenue retention from 2022A continuing operations, driven by census growth at existing clients and cross-sell revenue”
“We generated net revenue retention from continuing operations of 115% ... During 2022”
“Our MedWise HealthCare segment generated net revenue retention of 85% in 2021 compared to 73% in 2020”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (20)
Net revenue retention (PACE continuing operations): 115% (FY2022) — “115% net revenue retention from 2022A continuing operations, driven by census growth at existing clients and cross-sell revenue”
Net revenue retention: 115% (FY2022) — “we generated net revenue retention from continuing operations of 115% ... During 2022”
Net revenue retention (MedWise HealthCare): 85% (FY2021) — “Our MedWise HealthCare segment generated net revenue retention of 85% in 2021 compared to 73% in 2020”
Net revenue retention (CareVention HealthCare): 110% (FY2021) — “During 2021, our CareVention HealthCare segment generated net revenue retention of 110%”
Net revenue retention (MedWise HealthCare): 73% (FY2020) — “MedWise HealthCare segment generated net revenue retention of 73% in 2020 compared to 119% in 2019”
Net revenue retention (PACE): 111% (FY2020) — “we generated net revenue retention of 111% at our PACE clients during 2020, driven by census growth at existing clients and cross-sell revenue”
Retention rate: 91% (FY2019) — “We had an annual revenue retention rate of 98% and client retention rate of 91% in 2019.”
Net revenue retention: 98% (FY2019) — “We had an annual revenue retention rate of 98% and client retention rate of 91% in 2019.”
Retention rate: 96% (2018) — “We had an annual revenue retention rate of 99% and client retention rate of 96% in 2018.”
Net revenue retention: 99% (2018) — “We had an annual revenue retention rate of 99% and client retention rate of 96% in 2018.”
Gross revenue retention: 99% (FY2017) — “Our annual revenue retention rate was 99% for 2017.”
Retention rate: 95% (2017) — “client retention rate of 95% in 2017”
Net revenue retention: 99% (2017) — “We had an annual revenue retention rate of 99% and client retention rate of 95% in 2017”
Net revenue retention: 98% (FY2016) — “We had an annual revenue retention rate of 98% and client retention rate of 93% in 2016”
Retention rate: 93% (FY2016) — “We had an annual revenue retention rate of 98% and client retention rate of 93% in 2016”
Retention rate: 99% (FY2015) — “Our annual revenue retention rate was 99% for 2015”
Retention rate: 96% (2015) — “We had an annual revenue retention rate of 99% and client retention rate of 96% in 2015.”
Net revenue retention: 99% (2015) — “We had an annual revenue retention rate of 99% and client retention rate of 96% in 2015.”
Retention rate: 97% (FY2014) — “We had an annual revenue retention rate of 95% and client retention rate of 97% in 2014.”
Net revenue retention: 95% (FY2014) — “We had an annual revenue retention rate of 95% and client retention rate of 97% in 2014.”
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.