Sylvamo
sylvamo.com ↗In their words
“We are targeting a 20-point improvement in Net Promoter Score and higher than 90% on the perfect order. On operational excellence, we are targeting improving overall machine efficiency by 400 basis points.”
“Sylvamo improved net promoter score by 20 points, exceeding 90% in Q2 with 90% perfect-order performance.”
“Sylvamo set 2030 goals including employee net promoter score above 50 and improving customer NPS.”
NPS disclosures (3)
Sylvamo improved net promoter score by 20 points, exceeding 90% in Q2 with 90% perfect-order performance.
Sylvamo set 2030 goals including employee net promoter score above 50 and improving customer NPS.
We are targeting a 20-point improvement in Net Promoter Score and higher than 90% on the perfect order. On operational excellence, we are targeting improving overall machine efficiency by 400 basis points.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.