Swvl
swvl.com ↗In their words
“Swvl reported net dollar retention of 123% in H1 2026, indicating strong expansion from existing customers alongside 59% revenue growth to $16.2M.”
“Swvl achieved 126% net dollar retention in Egypt for FY 2025, with 20% revenue growth, following expansion of HSBC working capital facility.”
“Swvl announced Q1 2026 results with net dollar retention of 114%, reflecting expansion within its existing customer base.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (15)
Swvl grew revenue 59% with GCC expansion acceleration in H1 2026, with discussion of net dollar retention metrics.
Swvl reported net dollar retention of 123% in H1 2026, indicating strong expansion from existing customers alongside 59% revenue growth to $16.2M.
Net revenue retention (Corporate clients): 123% (H1 2026) — “Net Dollar Retention 123% Net dollar retention of 123% reflects expansion of H1'25 corporate clients into H1'26, net of churn (H1'25: 118%)”
Swvl achieved 126% net dollar retention in Egypt for FY 2025, with 20% revenue growth, following expansion of HSBC working capital facility.
Swvl announced a $13M strategic investment round with net dollar retention of 128% and revenue growth of 111%.
Swvl secured $13M investment with net dollar retention of 114% and recurring revenue accounting for 88% of total revenue.
Swvl announced Q1 2026 results with net dollar retention of 114%, reflecting expansion within its existing customer base.
Net revenue retention (GCC): 105% (Q1 2026) — “Egypt's NDR was 121% and the GCC's NDR was 105%.”
Net revenue retention (Egypt): 121% (Q1 2026) — “Egypt's NDR was 121% and the GCC's NDR was 105%.”
Net revenue retention: 114% (Q1 2026) — “Consolidated net dollar retention of 114% reflected continued expansion within the Company's existing customer base.”
Net revenue retention (GCC): 135% (FY2025) — “Net Dollar Retention 135%”
Net revenue retention (Egypt): 126% (FY2025) — “Egypt's NDR was 126%, demonstrating strong expansion dynamics within the Company's most established market.”
Net revenue retention (Corporate client base (consolidated)): 128% (FY2025 (consolidated)) — “During FY2025, NDR was 128% on a consolidated basis; 126% in Egypt; and 135% in GCC & UK.”
Net revenue retention (existing corporate clients): 118% (H1 2025 (6 months ended June 30, 2025)) — “Net Dollar Retention 118% Measures the expansion (net of churn) of revenue from existing corporate clients who were with us in H1 2024, tracked through H1 2025.”
Net revenue retention (Volt Lines): 107% (past six months) — “Demonstrated customer stickiness with average net dollar retention of 107% over the past six months.”
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.