Swisscard
swisscard.ch ↗In their words
“Swisscard AECS improved its customers' Net Promoter Score by 11 points through enhanced interactions.”
“Swisscard cut credit losses by 40% and improved Net Promoter Score for collections customers.”
NPS disclosures (2)
Swisscard AECS improved its customers' Net Promoter Score by 11 points through enhanced interactions.
Swisscard cut credit losses by 40% and improved Net Promoter Score for collections customers.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.