NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2024
Years covered
1 entries in all

In their words

“Swap launches AI-powered returns solution to increase revenue retention and customer loyalty for DTC brands.”
— reported by theretailbulletin.com · 20 Dec 2024 · NI-189745A

NPS disclosures (0)

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Retention disclosures (1)

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20 Dec 2024
Retention

Swap launches AI-powered returns solution to increase revenue retention and customer loyalty for DTC brands.

— reported by theretailbulletin.com · 20 Dec 2024 · NI-189745A
theretailbulletin.com ↗

Lighthouse companies in Retail & e-commerce

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.