SB ONE BANCORP
In their words
“Implement employee and customer net promoter system Employee and Customer Experience • Increase profitability through improved processes, procedures, internal reporting and utilization of technology Operational Efficiency and Excellence •”
“Implement employee and customer net promoter system Employee and Customer Experience • Increase profitability through improved processes, procedures, internal reporting and utilization of technology Operational Efficiency and Excellence •”
“Implement a customer net promoter system Employee and Customer Experience • Increase profitability through improved processes, procedures, internal reporting and utilization of technology Operational Efficiency and Excellence •”
Disclosed NPS over time
Every Net Promoter Score SB ONE BANCORP has published, by date.
NPS disclosures (9)
…Implement employee and customer net promoter system Employee and Customer Experience • Increase profitability through improved processes, procedures, internal reporting and utilization of technology Operational Efficiency and Excellence •
…Implement employee and customer net promoter system Employee and Customer Experience • Increase profitability through improved processes, procedures, internal reporting and utilization of technology Operational Efficiency and Excellence •
…Implement a customer net promoter system Employee and Customer Experience • Increase profitability through improved processes, procedures, internal reporting and utilization of technology Operational Efficiency and Excellence •
…Implement a customer net promoter system Employee and Customer Experience • Increase profitability through improved processes, procedures, internal reporting and utilization of technology Operational Efficiency and Excellence •
…Implement a customer net promoter system Employee and Customer Experience Increase profitability through improved processes, procedures, internal reporting and utilization of technology Operational Efficiency and Excellence •
…Implement a customer net promoter system Employee and Customer Experience Increase profitability through improved processes, procedures, internal reporting and utilization of technology Operational Efficiency and Excellence •
Tri-State Insurance Agency Access to over 20 insurance companies Net promoter score (NPS®) of 75.7% as compared to agency industry average of 62.1 (b) (in millions) 3 year CAGR 39.9% (a) YTD – 9 month period ended Sept.
Tri-State Insurance Agency Access to over 20 insurance companies Net promoter score (NPS®) of 75.7% as compared to agency industry average of 62.1 (b) (in millions) 3 year CAGR 39.9% (a) YTD – 6 month period ended June 30, 2017 (b) Source: Selective…
…Net promoter score (NPS®) of 75.7% as compared to agency industry average of 62.1 (a) (in millions) 16 (a) Source: Selective Insurance 2015 research •
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.