Stryker Corporation
stryker.com ↗In their words
“Customer retention remains very high at 99% for software renewals”
“High customer renewal rate, which continued to be in excess of 95%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Retention rate (Software): 99% (Q3 2022) — “customer retention remains very high at 99% for software renewals”
Retention rate (Software): 95% (Q4 2019) — “renewal rate well above 95%”
Retention rate (Software): 95% (Q1 2019) — “high customer renewal rate, which continued to be in excess of 95%”
Retention rate (Software): 95% (Q2 2018) — “renewal rate well above 95%”
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.